The 120Period Guarantee

Understanding The 120Period Guarantee

120Period Guarantee is Blood's very own extended guarantee program on top of our basic return & exchange policy. We aim to provide a greater peace of mind or risk-free shopping experience for you.

You may return Blood Menstrual Cup within the first 120 days from the date you received the order.

You may return or exchange Hipkini Bamboo Underwear within the first 5 days (120 hours) from the date you received the order if the size you bought does not fit you.

You may return MenstruHeat, BackHeat, NeckHeat & KneeHeat if your pain is not reduced within the first 2 hours (120 min) of usage.

You may cancel an order any time prior to delivery. Refunds will be issued in the form of the original payment, and may take up to 14 days to be reflected in your account. If you purchased our product using a discount code, the dollar value of any offer code will not be refunded or credited back if the product is returned.

Return Conditions

Only products purchased on the Blood official site or official retailers are eligible for the 120Period Guarantee. All products purchased from other stores will have to follow respective store's return process and policy.

  • Only first time purchase of the returned product(s) is eligible for the return
  • Product(s) shipped outside of Singapore are not eligible for return or exchange
  • Original receipt must be presented for exchange or return
  • Original product(s) is required
  • Only product(s) at the original billing or shipping address will be eligible for the return
  • For Hipkini Bamboo Underwear Only: aside from the 1 piece you have tried on, the other exchanged or returned product(s) must be in its new and original condition, original product packaging attached with its original labels
  • PSLOVE PTE. LTD. reserves the rights to reject any exchange or return that do not fulfill any of the above stated requirements
  • PSLOVE PTE. LTD. reserves the rights to amend this policy at any time.

All returned Blood Menstrual Cup & Hipkini Bamboo Underwear will be donated or disposed of responsibly. We never sell returned or used menstrual cup.

If you would like to return your Blood product(s), please email us at